At ICT Supply, we differentiates ourselves by providing rapid response IT support services. 90% of our staff are support engineers. We specialised in providing quick IT support services to resolve urgent IT support issues in the investment banking and hospitality sectors particularly hedge fund. When it comes to responsiveness, we consider ourselves second to none. Depending on the location of your business, we can arrange to have a support engineer on site within 2 hours.

Our aim is to establish a long term relationship with all our customers whether large or small, by constantly delivering high quality and cost effective services.

Service & Support

We can tailor a support strategy that will exactly fit your business requirements, from providing a complimentary service to your in-house support staff, sickness and holiday cover, 24/7 support cover, design consultancy, complete outsourcing of all your IT requirements and depending on your location, to 2 hours quick response. We can also assign an on-site engineer for as long as required if the situation calls for it.

You will find our support staff is on call all the time whenever you need them. It is our company policy all IT support engineers must be contactable by mobile phone 24 hours a day. We see this as our niched market.

We review customer feedbacks with our support engineers on a daily basis. This will ensure any outstanding issues are resolved promptly. Preventive maintenance is one of the key services we offer. We always recommend scheduled maintenance visits to all our customers to minimise system downtime.

Installation & Implementation

We have performed numerous new installs for hedge fund and hospitality organisations. After installation, we will audit the newly installed systems to your business requirements. Thereafter, we will constantly update you with the latest technology as they come to market. We also have extensive experience when it comes to migrating large and small systems to the latest operating platforms. Our IT professionals will audit your system and advise you on the best strategy to move forward.

Network Support & Management

We will manage your infrastructure while you concentrate on improving your business. We have the expertise to design, install, integrate, maintain and enhance your network, including third party providers management.

At Ict, we also provide web design services and support. We can design a website according to your requirement, from basic static website to e-commerce website. Please ring to discuss with our Web designer of your website requirements.